PO Fax Communication Failing As Country And Area Code In Fax Number Getting Truncated (Doc ID 2282082.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
PO Fax communication failing because Country and Area code in fax number getting truncated


EXPECTED BEHAVIOR
Fax is sent successfully using the correct number without truncation.


STEPS TO REPRODUCE THE ISSUE
The issue can be reproduced at will with the following steps:
1. Generate Purchase Order from Requisition, using Supplier setup for Fax communication with complete and correct Fax number.
2. Communicate PO to Supplier via Fax.
3. Observe the communication has failed, note that the fax number used does not have the Area code anymore.


Changes

 

Cause

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