Use Country As A Parent Choice List (Doc ID 2283158.1)

Last updated on JULY 04, 2017

Applies to:

Oracle Fusion Sales - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Partner Management

ACTUAL BEHAVIOR
---------------
Need Ability to use Partner Country as a Parent Choice List

We are trying to create a FCL on partner object that would be dependent on Partner Country In PRM.
Country FCL on the Partner Object is available in the List of FCLs on the Object but when we choose Country, the option to define the Value map is not enabled.
Parent Lookup Type value is also not populated.

EXPECTED BEHAVIOR
-----------------------
Be able to properly set Parent Choice List to Country and populate the Value Map for this. Also the Parent Lookup Type to be populated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Application Compser -> Partner -> Fields -> Custom Fields
2. Create new FCL field -> set Lookup type for it and check Constrain list by parent field value selection
3. In Parent Choice List select Country -> Parent Lookup Type is blank (although the Country has a lookup type associated) , Value Map is disabled
4. Also, if in Parent Choice List we select something different than Country and then select Country again -> Value Map is enabled but Parent Lookup Type remains stuck to the previous value

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make use of design functionality.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms