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Fusion CST: Troubleshooting Supply Chain Financial Orchestration Failures (Doc ID 2283255.1)

Last updated on JUNE 18, 2024

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing - Version 11.1.11.1.0 and later
Oracle Fusion Inventory Management Cloud Service
Oracle Fusion Order Management Cloud Service
Oracle Fusion Supply Chain Financial Orchestration Foundation
Information in this document applies to any platform.

Purpose

Document helps in  Troubleshooting Supply Chain Financial Orchestration failures for all flows supported

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 TROUBLESHOOTING
 Global Procurement Flow using SFO
 Checking Implementation and Offering details for SFO
 Enable PLSQL logging and provide log file
 Gather Server logs for SCM Domain- Cost Management Cluster - >CostManagementServer_1 - Support /Cloudops can access these
 Monitor Financial Orchestration Flows
 Get setup pages for Financial Orchestration Flow
 common errors with SFO :
 Message : The business event is not used for financial transfer of ownership because the event is not set up as a task generating event in the financial flow definition. (FOS-3465267)
 Message: FOS does not generate Intercompany Payables Invoice automatically
 Error:The business event could not be processed because a financial orchestration flow or a drop ship financial flow is not found for the source order. (FOS-3465274)
 "The calculated quantity for the source document is rounded to 0. Set a value in the Quantity Decimal Precision profile option to include more decimal places. (FOS-3465326) " "The costing task cannot be processed because the quantity information is missing in the source document. (FOS-3465097)"
 Logging Service Request With Oracle Support
References

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