CreateStructure Operation of Item Structure Returning 500 Internal Server Error (Doc ID 2283403.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Fusion Product Hub - Version 11.1.11.1.0 and later
Oracle Fusion Product Hub Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

While trying to add components to an Item Structure using the Item Structure web service in SOAP UI (User Interface), the following error occurs:

ERROR
-----------------------
HTTP/1.1 500 Internal Server Error

Note: Users are trying to add already existing items on the cloud to the item structure of another item. However, users are able to create empty structure for an item which are reflecting on the cloud as well.

Cause

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