User Getting Error When Submitting Expense Report For Approval
(Doc ID 2283408.1)
Last updated on JULY 09, 2021
Applies to:
Oracle Fusion Expenses - Version 11.1.11.1.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Manage Expenses-Approve Expense Report
User getting error when submitting expense report for approval
User is getting the enclosed error message via email notification when submitting expense report for approval
ERROR
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com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/bpel/workflow/taskService}operationErroredFault} messageType: {{http://xmlns.oracle.com/bpel/workflow/taskService}workflowErrorMessage} parts: {{ payload=ORABPEL-10509 User not found. User "XXXX" is not found in configuration "jazn.com" Check if the user exists in the repository specified by the configurations. Check the error stack and fix the cause of the error. Contact Oracle Support Services if error is not fixable.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users can't complete the approvals.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |