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User Getting Error When Submitting Expense Report For Approval (Doc ID 2283408.1)

Last updated on JULY 09, 2021

Applies to:

Oracle Fusion Expenses - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Manage Expenses-Approve Expense Report

User getting error when submitting expense report for approval

User is getting the enclosed error message via email notification when submitting expense report for approval

ERROR
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com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/bpel/workflow/taskService}operationErroredFault} messageType: {{http://xmlns.oracle.com/bpel/workflow/taskService}workflowErrorMessage} parts: {{ payload=ORABPEL-10509 User not found. User "XXXX" is not found in configuration "jazn.com" Check if the user exists in the repository specified by the configurations. Check the error stack and fix the cause of the error. Contact Oracle Support Services if error is not fixable.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can't complete the approvals.

Cause

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In this Document
Symptoms
Cause
Solution
References


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