Can't Correct/Return Receipts In Self-service Receipts

(Doc ID 2284642.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Receiving - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Correct Receipts following error occurs.

Error:
A receiving transaction processor error occurred for the following number of lines:2.Your help desk was notified




Steps:
The issue can be reproduced at will with the following steps:
1. Login into Fusion Applications
2. Navigate to Correct Receipts screen
3. Try to correct the receipt get error

Cause

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