After Selecting the Book Parameter for the Asset Balances Register Report, the System Hangs, then Gives "A Connection to server has failed (status=500)" Error (Doc ID 2285762.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Fusion Assets Cloud Service - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]
Oracle Fusion Assets - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Utilize Assets-Report and Reconcile Asset Activities

When attempting to run the Asset Balances Register report, once the parameters are selected, the following error occurs.

ERROR
-----------------------
A Connection to server has failed (status=500).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Scheduled Processes
2. Asset Balances Register
3. Error occurs once book is selected in list of values.

Cause

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