"Manage Approval" Error: Error Occurred While Displaying History Tree Table (Doc ID 2287240.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Self Service Procurement - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When creating Requisition , clicking on "Manage Approval" button throws the following error.The requisitions are working for US Business Unit.

Error
We are encountering problem with the requisitions for UK Business Unit. When you press the "Manage Approval" button the following error message appears:
"Error occurred while displaying History tree table. Error in evaluating routing slip. Check the underlying exception and correct the error in the routing slip."

Steps
The issue can be reproduced at will with the following steps:
1. Create a user defined attribute "USD Requisition Amount" with
Type: Currency based
Attribute to Convert Type : Approval Task Attribute
Attribute to convert : Requisition Approval Amount
Convert to : USD
Conversion Type : Daily
2. Create an Approval Rule that checks for this attribute "USD Requisition Amount" value to be less than 1000 and Requisition  BU = 'XYZ'
3. Create a Requisition in the requisition Business Unit " XYZ  UK" and amount less than 1000
4. before submitting for approval, clicking on the Manage Approval throws error.




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms