Fusion PIM: Unable To Import Item By FBDI - dead entity in ItemCategoryEO (Doc ID 2288880.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

Oracle Fusion Product and Catalog Management Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Product Hub - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Import Items

Unable to Import Item by FBDI


ERROR
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"oracle.jbo.DeadEntityAccessException: JBO-27101: Attempt to access dead entity in ItemCategoryEO, key=oracle.jbo.Key[300000025380710 ]

Template name is too long issue has been identified in log file

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Fill the FBDI template
2. Generate CSV
3. Load the file
4. Run "item Import" process and it ends with above error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import items with categories.

Cause

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