Fusion Applications - Payroll - Saudi Arabia Legislation - Quickpay Error When Calculate Gratuity For Resignation

(Doc ID 2290812.1)

Last updated on OCTOBER 28, 2017

Applies to:

Oracle Fusion Global Payroll - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : Release 11 version, SA - Saudi Arabia Legislation

When attempting to run Quick Pay for a terminated employee the following error occurs.

ERROR
Error was encountered when processing payroll relationship 50-1.
An error occurred when processing element {ELEM_NAME. (ETNAME=Gratuity)
An error occurred when processing formula SA_GRATUITY_CALCULATION.
An error occurred during formula execution. Contact your help desk. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=Formula SA_GRATUITY_CALCULATION, line 164, too many rows returned. (3=PAY_INTERNAL_LOG_WRITE))
Formula SA_GRATUITY_CALCULATION, line 164, too many rows returned.
Cost allocation structure is not defined.


STEPS
The issue can be reproduced at will with the following steps:
1. Terminate employee
2. Run Quick pay
3. Error occurs


Cause

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