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Custom Purchase Document E-Mail Report Created In Release 11 (R11) Is Not Working In Release (12) - When Purchase Order Is Communicated Subject And Body Of E-Mail Are Blank (Doc ID 2291023.1)

Last updated on OCTOBER 29, 2020

Applies to:

Oracle Fusion Purchasing Cloud Service - Version and later
Oracle Fusion Purchasing - Version and later
Oracle Fusion Self Service Procurement Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


Purchase Document E-Mail Report

Custom purchase order e-mail template created in Release 11 (R11) is not working in Release 12 (R12). After the purchase order is communicated with the supplier, the e-mail contains only the purchase order pdf/attachment. The subject and body of the e-mail are blank. The template still works in a Release 11 instance.

Steps to Reproduce:

Prior to upgrade
1. Set up Purchase Document E-Mail Report
2. Create a purchase order, save and submit for approval. Approve it
3. Buyer reviews e-mail.
E-mail contains po, custom subject and custom body content
After the upgrade
4. Create a purchase order, save and submit for approval. Approve it
E-mail only contains the po attachment
E-mail subject and body content are blank.


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