My Oracle Support Banner

No longer Have Access To Approve PO (Doc ID 2294372.1)

Last updated on JUNE 22, 2020

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version and later
Oracle Fusion Self Service Procurement - Version and later
Information in this document applies to any platform.

Symptoms version, Approve Requisition

When attempting to Approve q requisition, the following error occurs.

Error : while updating the task. Error while updating the task: cannot delete comments. Check the underlying exception and the database connection information. If the error persists, contact Oracle Support services.

The issue can be reproduced at will with the following steps:
1. Create a requisition
2. Submit for Approval.
3. Approver unable to approve it.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.