Product Import Stuck In "Importing Data" (Doc ID 2295528.1)

Last updated on AUGUST 11, 2017

Applies to:

Oracle Fusion Sales - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
Importing  Products is stuck in status "Importing Data". Specifically at the 2/9 stage

EXPECTED BEHAVIOR
-----------------------
Import should complete

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 Create a new import > attach the import file and set the mapping
2. Activate the import
3. Import hangs @ 2/9 when importing data

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, import never completes.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms