Associated Worker Manager In Security Console Is Not Correct (Doc ID 2296014.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Oracle Fusion Application Toolkit - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

  After an user's manager is changed, the old manager is still shown in security console

Steps to reproduce:

0. Change an user's manager in fusion application
1. Click Navigator -> Person Management -> Search person -> Verify the correct manager information
2. Click Navigator -> Tools : Security console -> Users -> Search user -> View manager Information
  You will see security console still display old manager
4  Run synchronization processes, but the issue is still there


Cause

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