Requisition FYI Notification Looks Like Action Required Notification

(Doc ID 2297343.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

Oracle Fusion Self Service Procurement - Version 11.12.1.0.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When sending requisition for approval if the requisition has multiple lines the system generates FYI notifications per rule in Header Preapproval stage.  The  FYI notification looks like an action required notification. This is confusing to recipient, as they will think an approval action is requested. The notification header states action is requested, and the "Approve" and "Reject" buttons are available.
clicking on the buttons do not do any action but they should not show. 
When requisition has one line only, the notification is correct.

The expectation is that FYI notification should not have action buttons


Cause

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