Release 12 Collection Performance Process in Running Status for a Long Time (Doc ID 2299383.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Collection's child job Collect Statistics is in Running status for a long time.
When checked, it actually is completed.
User has to cancel in order to submit the next job.

There are only a few transactions to be collected.

 

STEPS
Note: Not consistently reproducible.
1. Import Transactions
2. Run Collection
3. Some child jobs Collect Statistics are still in Running status for a very long time.

Cause

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