CDM - During Real Time De-duplication , Accounts Show Suppliers As Duplicates
(Doc ID 2301125.1)
Last updated on AUGUST 31, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 188.8.131.52.0 and later
Oracle Fusion Sales - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, Data Quality, Customer Hub
RealTime Duplication Identification is not operating as expected.
Customer has an object called "Supplier".
This is an Organization with the party usage code set to "SUPPLIER"
Customer has set EDQ Mapping:
eid1 = "PartyUsageCode"
When the customer creates a matching record in Account, the Real-Time Duplication Identification fires, indicating a match.
Customer would expect that this would not be a match, since the account would have a different "PartyUsageCode" than the supplier,
However, a match is found.
The issue can be reproduced at will with the following steps:
Go to Account
Create an account that matches an existing supplier
EDQ finds supplier as a match.
The issue has the following business impact:
Due to this issue, users cannot prevent the user-base from potentially merging suppliers with accounts
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!