My Oracle Support Banner

Create Role Name that Does Not Exists but Get Error Message : A record with the value already exists. Enter a unique value (Doc ID 2308646.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to create compensation role "Regional Sales Leader" which does not exist
User query CN_ROLES_TL and did not find any role with this exact name in system.

ERROR
A record with the value Regional Sales Leader already exists. Enter a unique value

STEPS
Navigator > Participant Assignments > Manage Roles
1. Create role "Regional Sales Leader A" -- save successfully
2. Create role "Regional Sales Leader"    -- get same error message "A record with the value Regional Sales Leader already exists. Enter a unique value."

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.