Unable To Create Role Regional Sales Leader Which Does Not Exist

(Doc ID 2308646.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to create compensation role "Regional Sales Leader" which does not exist
User query CN_ROLES_TL and did not find any role with this exact name in system.

ERROR
A record with the value Regional Sales Leader already exists. Enter a unique value

STEPS
Navigator > Participant Assignments > Manage Roles
1. Create role "Regional Sales Leader A" -- save successfully
2. Create role "Regional Sales Leader"    -- get same error message "A record with the value Regional Sales Leader already exists. Enter a unique value."

Cause

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