Unable To Login On Single Sign On

(Doc ID 2310864.1)

Last updated on OCTOBER 11, 2017

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version and later
Oracle Fusion Application Toolkit - Version and later
Information in this document applies to any platform.


  Some users are not able to use the single sign on. Only users, who has there password saved in the browser, can use SSO.  but when they select a new browser or download the spreadsheet they are unable to sign in using the SSO.

Steps to produce:

1. Access fusion application
2. Click Sign In on the right side of chooser login page
user will get a windows login pop up


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms