Copying A Custom Role Never Finish

(Doc ID 2311452.1)

Last updated on OCTOBER 11, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Application Toolkit - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

  Customer submit a role copy request in security console, the role copy process stays as Running status forever.
 

Steps to reproduce:

1. Login to fusion application
2. Click Navigator -> Tools : Security Console -> Roles -> Search a custom role -> right click the role -> Role Copy
3. Go to security console administration tab -> Role Copy Status

The process is at running status for a long time, eventually will end as Error



Cause

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