Error UpdateItem JBO-25014: Another User Has Changed The Row With Primary Key Oracle.jbo.Key

(Doc ID 2311723.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Product Hub - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms



error UpdateItem: "JBO-25014: Another user has changed the row with primary key oracle.jbo.Key

Request payload   successfully updated the item for first time.
When updating the item for the second time this error will appear in the response:  "JBO-25014: Another user has changed the row with primary key oracle.jbo.Key[xxxxx ]"
 

ERROR
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JBO-25014: Another user has changed the row with primary key oracle.jbo.Key[xxxx ]



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Prepare payload request
2. Execute it
3. Receive the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update item EFFs

Cause

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