Error "A Record With The Value TEST Already Exists. Enter a unique value." is thrown when trying to run mergeAddress WS

(Doc ID 2312135.1)

Last updated on OCTOBER 30, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Sales - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

When attempting to run the mergeAddress service call, the following error occurs.

ERROR
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"A record with the value TEST already exists. Enter a unique value."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use payload similar to customer's request.
2. Run through Soap application
3. Gather same error in CBIV pod.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update addresses.

Cause

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