Supplier User Cannot Access Data In New Merged Supplier Record

(Doc ID 2313864.1)

Last updated on OCTOBER 19, 2017

Applies to:

Oracle Fusion Supplier Portal Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Supplier Portal - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 
Supplier ABC was merged into Supplier DEF.
Although it appears that UserID JOHN.DOE@ABC-DEF.COM was moved with the merge to
Supplier DEF, that ID cannot access the data in DEF; it is still pointing back ABC, which is now inactive.

Due to this issue, Supplier users cannot access data and manage supplier purchasing documents.


Steps To Reproduce

1. Merge Supplier to another Supplier
2. Find that Supplier user cannot access data in new merged Supplier record.

 

Cause

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