Procurement Service Providers Added Cannot Be Saved in the Service Provider Relationship Configuration Due to Remote Region Error (Doc ID 2317189.1)

Last updated on JULY 26, 2023

Applies to:

Symptoms

After configuration of BU on task Manage Service Provider Relationships, on adding the record for 'Procurement Service Providers' and saving, following error is thrown:

ERROR
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Unable to retrieve content. Additional information for "Remote Region error #135":
An error occurred while invoking task Manage Service Provider Relationships. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login > Setup and Maintenance > Create an implementation project
2. Navigate to Procurement > Define Common Applications Configuration for Procurement > Define Enterprise Structures for Procurement > Define Organization Structures for Procurement > Manage Business Units
3.Create a business unit (BU)
4. Navigate to 'Assign Business Unit Business Functions' , select the scope of the new BU and assign business functions for the BU.
5. Navigate to Manage Service Providers Relationships
6. Click on ''+' to add a procurement service provider relationship, add another BU
7. The BU is selected, click on 'Save and Close', get the above error

Cause

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