Error On User Identity Synchronization From This SaaS Instance To The PaaS Identity Store Process

(Doc ID 2319884.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle Fusion Application Toolkit - Version 11.12.1.0.0 and later
Oracle Fusion Sourcing Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

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  User identity synchronization from this SaaS instance to the PaaS Identity Store process failed with following error in the log file:

Failed to retrieve APPID credentials. APPID not found in credential store.

 

 

Steps to reproduce the issue:

1.  Follow https://cloud.oracle.com/developer/solutions?tab=tasks&solutionguid=OCPSI-GUID-C3F3348C-8C74-4F17-B9CE-0893CE2FA7CC

Register the SIM Endpoint.

2.  Login to fusion application

3.  Click Navigator -> Tools : Scheduled Process -> Schedule New Process -> search and submit User identity synchronization from this SaaS instance to the PaaS Identity Store
The process will fail

 

Changes

 

Cause

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