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Print Benefits Summary In Firefox Not Working (Doc ID 2340789.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Print Benefits Summary in Firefox not working

On the confirmation page of the benefits self service screen, the Print button is not functioning correctly in Firefox. When I click the Print button, nothing happens in Firefox.

The proper functionality should open up a printer friendly window, but his does not happen in Firefox. I tested this in multiple environments across multiple browsers.
 

Solution

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Goal
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