Unable To Save Electronic Signature Setup When Solution Provider Is "ESignLive"

(Doc ID 2342286.1)

Last updated on JANUARY 03, 2018

Applies to:

Oracle Fusion Enterprise Contracts - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

With EsignLive,

When you Navigate to Manage Electronic Signatures and enter the API Key and Endpoint URL and Save, the page appears to be Saved.

However, when you exit out of the page, and then go back into this Task the data does not get saved.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms