My Oracle Support Banner

Unable to process termination Error There is a participant rate overlap for the standard rate because of the configured rate start and end date rules. (Doc ID 2343123.1)

Last updated on DECEMBER 26, 2017

Applies to:

Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Oracle Fusion Benefits Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 On : 11.12.1.0.0 version, Manage Benefits

When attempting to Termination event, the following error occurs.

ERROR
-----------------------
There is a participant rate overlap for the standard rate because of the configured rate start and end date rules. Revise your rate start date rule and rate end date rule configuration. Review any associated formula. This error occurred in the procedure {PROC}. Context at the time of error: Program {PGM_NAME}, Plan {PL_NAME}, Option {OPT_NAME}, Rate <Name>, Existing Rate Start Date 2017-11-30, Existing Rate End Date 2017-12-01, and New Rate Start Date 2017-12-01.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Terminate the Employee on 12/1/2017
Termination LE triggered on 12/1/2017
Process Termination LE on 12/1/2017

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.