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All Purchase Orders Are Being Rejected In The Approval Process. (Doc ID 2344825.1)

Last updated on JUNE 14, 2018

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Purchasing - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

All Purchase Orders are being rejected in the Approval process.

Error:
An error occurred in your request for approval. Contact your help desk. (PO-2055548) Details:
Your help desk can use the following information to obtain a more detailed description of this
incident: Incident ID: 17, Server Domain: ProcurementDomain, Server Instance: soa_serverHA,
Application Name: PrcPoApprovalComposite, Additional Information:
oracle.bpel.services.workflow.task.impl.RoutingSlipEvaluationException:
oracle.bpel.services.workflow.task.impl.RoutingSlipEvaluationException:
oracle.bpel.services.workflow.task.impl.RoutingSlipEvaluationException: ORABPEL-30103
Ruleset didnt return any results. Ruleset TermsApprovalHierarchyRules didnt return any results.
Model the ruleset so that it returns a list builder specification. .


Steps:
The issue can be reproduced at will with the following steps:
1. Create Purchase Order
2. Click on Manage approval


Changes

 

Cause

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