Unable To "Export To Excel Print PDF" On The Entire Dashboard Page.

(Doc ID 2345632.1)

Last updated on JANUARY 04, 2018

Applies to:

Oracle Fusion Incentive Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Analytics

Unable to "Export To Excel Print PDF" on the entire dashboard page.

Customer is using HTML code to get the ''Export To Excel Print PDF'' option:

Export To Excel[br/]
Print PDF

When clicking "Export To Excel Print PDF" hyperlink, the error below is received:


ERROR
-----------------------
Assertion failure: rElement.countChildElements() <= vColumns.size() at line 614 of project/websubsystems/xsfopostprocessor.cpp

Error Codes: ACIOA5LN


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In "Commission Statement Summary" user clicks in the hyperlink "Export To Excel Print PDF" and get the error above

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export files to PDF as expected.

Cause

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