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PRC:SSP Unable To Approve Requisition Due Error POR-2010778 (Doc ID 2350280.1)

Last updated on JANUARY 14, 2025

Applies to:

Oracle Fusion Self Service Procurement - Version 11.13.17.08.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Symptoms

Unable to approve requisition for some users when using Supervisory Hierarchy.

The following error is received:

The application cannot determine the supervisor hierarchy of the requester. (POR-2010778)
Cause The hierarchy contains a loop.
Action Remove the loop in the supervisor hierarchy and resubmit the requisition.



Cause

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In this Document
Symptoms
Cause
Solution


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