Content Type Search Include School But It Doesn't Return Any Results

(Doc ID 2351101.1)

Last updated on JANUARY 22, 2018

Applies to:

Oracle Fusion Profile Management - Version 11.12.1.0.0 and later
Oracle Fusion Profile Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Profile Management

ACTUAL BEHAVIOR
---------------
Content Type search include school but it doesn't return any results

The attributes for search include the following:
Content Type Name(competencies, language skills, licenses and certifications, school education etc)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > My Workforce > Profile
2. At the Search: Profiles page, I type in an educational establishment that I know is on an employee’s profile, but nothing pops up.
3.Search:Profiles
4.Person Profiles
5.Perform Basic Search
6.Keyword Rutgers
7.Results>No data to display


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms