Plan Requests Blocked After Reboot

(Doc ID 2351739.1)

Last updated on JANUARY 22, 2018

Applies to:

Oracle Sales and Operations Planning Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

Using Oracle Sales and Operations Planning Cloud Service
Running 11.13.17.11.0
When attempting to perform run a given S&OP Plan,
the plan does not complete.

EXPECTED BEHAVIOR
-----------------------------------
Expect the plan to complete

-- Steps To Reproduce:

Customer states the issue can be reproduced at will at customer site with the following steps:
1. Run the given S&OP Plan
2. Observe that progress on the plan run is blocked due to a Snapshot Dimension request in a Blocked state.

Cause

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