Benefits Billing Error While Generating Charges

(Doc ID 2352865.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Manage Benefits

When attempting to carry out a Benefits billing transaction,
the following error occurs.

ERROR
-----------------------
The benefit billing charges for person Benefits Employee2 could not be created as there are no valid enrollments or chargeable values, or the bill was stopped.(BEn-991185).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Goto Benefits Administration
2. From the task pane choose Enrollment
3. Search for Associate
4. Choose Manage Benefit Coverage Charges from task pane


Changes

 

Cause

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