PO Approval Issue With Top Most Hierarchy Escalations And Reminders

(Doc ID 2356884.1)

Last updated on MARCH 12, 2018

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Purchasing - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

PO approval issue with top most hierarchy

The PO was pending approval with Highest level of approver (last Level) for 4 days and followed the escalation route. As last approver does not have a supervisor further system has rejected this PO.

How can the setup be made so that the system should not reject approvals from the top most in the hierarchy? It has to send the reminders before escalating it to the approver’s manager.

Solution

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