Unable To Attach Files across Fusion

(Doc ID 2371345.1)

Last updated on MARCH 16, 2018

Applies to:

Oracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading Fusion applications to R12, observed that in almost all modules (AP, GL, PRC, HCM etc...), when users try to attach any documents (pdf,doc etc) null pointer exception occurs.

In File import and export page , account LOV is blank.

ERROR
For example : Account LOV is blank in File Import and export.

STEPS
1.Sign in to fusion applications.
2.Go to File import and export.
3.Click Import.
4.Verify that Account lov is blank.


BUSINESS IMPACT
Not able to upload any files across all modules in fusion.

Cause

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