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Unable To Void Incomplete Credit Memos Created From Debit Memos (Doc ID 2379198.1)

Last updated on MARCH 27, 2018

Applies to:

Oracle Fusion Receivables - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.

Goal

A credit memo transaction type with void status was set up. But the user is unable to change transaction type for incomplete credit memos when these are created from a debit note. User is only able to change the transaction type for incomplete credit memos not linked to debit note (On Account CMs). We cannot see the transaction type in the LOV.  Issue is prohibiting AR close.
 

Solution

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