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Demand Planning Engine Manager Completes With Error Code=401 (Doc ID 2379522.1)

Last updated on MARCH 27, 2018

Applies to:

Oracle Demand Management Cloud Service - Version 11.13.17.11.0 and later
Oracle Fusion Planning Central Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

Using Planning Central / Demand Plan
On 11.13.17.11 PB15 in Test:
the following error occurs:

ERROR
-----------------------
Failed to retrieve Forecast tree for table ID: 4001,
Error: ForecastTree configuration is not valid or fails.

-- Steps To Reproduce:

Customer states the issue can be reproduced at will at customer site with the following steps:
1. Run a Demand or Demand & Supply Plan MY_TEST
2. Inspect the Engine Manager log file
3. Observe the error - Failed to retrieve Forecast tree for table ID: 4001,
Error: ForecastTree configuration is not valid or fails.

Cause

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