Fusion IB: Issue While Loading Both Parent and Child Assets Simultaneously Through the Customer Asset FBDI Template

(Doc ID 2384031.1)

Last updated on APRIL 21, 2018

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Symptoms

We are trying to create 2 CUSTOMER ASSETS & a "COMPONENT-OF" relationship between these two assets using customer asset importtemplate 'CsiAssetBulkImport'

The file has 2 rows: Row 1 for parent customer asset and Row 2 for child component customer asset.

Row 1: Parent Asset row is first by order and is getting created.
Row 2: However the child items are not getting created and we are getting an error: "PARENT ASSET NUMBER is not Valid."

How can we resolve this error?

Changes

 

Cause

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