Demand Plan Is Failing After New Data Collection

(Doc ID 2387705.1)

Last updated on MAY 05, 2018

Applies to:

Oracle Demand Management Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

Demand Plan was running fine in previous executions.
New history data was loaded.
While running the Demand Plan it is failing with the following error in the Start Demand Planning Manager log file:


ERROR
* Resumed from paused state, state: PAUSED_STATE_MANAGER, Final status: ERROR_AUTO_RETRY
* ERROR: All Demand Forecast Engine subrequests have failed.

Note: For this case, the Start Demand Planning Engine process does launch and it does begin creating forecasts for specific nodes.
However there are no errors seen in the Start Demand Planning Engine log file. The log just stops (the engine hangs).


STEPS TO REPRODUCE
1. Load history data.
2. Run the Demand Plan
3. Hit the error.




Changes

 

Cause

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