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Not Able To Initiate Digital Signature For BPA (Doc ID 2397378.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.17.11.0 and later
Oracle Fusion Purchasing - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

When trying to initiate signature process for BPA, user is getting an error.  The same user is able to initiated contract signature but not BPA.

Error
You must have a valid account with the signature solution provider DocuSign to send documents for signature. PO-2055525

Steps
The issue can be reproduced at will with the following steps:
1. Open Blanket Agreement
2. From Actions select Prepare for signature


Changes

 

Cause

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