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Some Purchase Agreements Stuck In 'Pending Approval' Status But Should Be Approved (Doc ID 2400306.1)

Last updated on JUNE 14, 2018

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Purchasing - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Some Purchase agreements are stuck at status 'Pending approval' Status but they should be automatically approved.

When users enter a Purchase Agreement with one line containing an inventory item with a very long description, it gets never approved.

If I enter the same agreement with a line based on a purchasing category, it is immediately approved.

When Agreement is stuck, it is impossible to withdraw the document. 
Due to this issue, users not able to submit documents for approval by inventory item. 

Error

Failed to lock the record in table PO_VERSIONS


Steps To Reproduce
1. Create Purchase Agreement
2. Enter one line containing an inventory item with a very long description
3. Submit for approval.
It goes to Status Pending Approval
4. Try to withdraw the document and get reported error.



Changes

 

Cause

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