Selection Of A Sales Stage Classified As WON Forces The Sales Stage To Default To The Final Value
Last updated on JUNE 11, 2018
Applies to:Oracle Fusion Sales - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Sales, Sales Catalog
Selection of a sales stage classified as WON forces the sales stage to default to the final value
if any stage is selected that has the status of ‘Won’, OSC will automatically select the last option in the List. When creating a sales status of "Invoiced" within Oracle Sales cloud and then setting status to "WON" this is automatically defaulting the sales stage to the last value in the list.
For example, if the last three entries are 'Lost', 'Ordered', 'Invoiced' and 'Ordered' is selected, the system automatically forces the sales stage to 'Invoiced'.
The issue can be reproduced at will with the following steps:
The issue has the following business impact:
Due to this issue, users cannot use the right status inside the opportunity,.Is appearing always the last one.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms