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Demand Plan Run Completes With Error For Planning Time Level of Week (Doc ID 2411086.1)

Last updated on JUNE 14, 2018

Applies to:

Oracle Demand Management Cloud Service - Version 11.13.17.11.0 and later
Oracle Fusion Planning Central Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

Using Oracle Demand Management Cloud Service / Demand Plan
Even though a Day level plan completes successfully,
While running Weekly level Demand Plan,
job Run Plan / Value Chain Planning Snapshot / Demand Snapshot / Snapshot Matrix Combinations
failed, logging the following:

ERROR
-----------------------
SnapshotMatrixCombinations job errored with BIZ error. The error is: The plan's population contains products, but the products do not have any historical data. This may be due to plan filters or lack of available data.

-- Steps To Reproduce:

Customer states the issue can be reproduced at will at customer site with the following steps:
1. Run a Demand Plan at a weekly level
2. Observe that the Snapshot Matrix Combinations job ends with Status = Error
3. Inspect the log file, observing the noted "...products do not have any historical data..." message

Cause

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