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Parts List Not Getting Transferred When The Asset Is Being Transferred Between Organizations (Doc ID 2411493.1)

Last updated on JULY 15, 2018

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

Issue is that part list is not getting transferred while doing inter-organization transfer of asset between two maintenance organizations.

The issue can be reproduced at will with the following steps -
1) Define asset in work center location in Org1
2) Perform Miscellaneous Receipt to change asset location to Inventory
3) Perform inter-organization transfer for serial number associated to asset from Org1 to org2
4) Perform Miscellaneous Issue to change asset location to Work Center in Org2

Cause

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