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QP-QP _Segment_matrix_not_found , cannot be accessed On Creating A Service Contract (Doc ID 2422367.1)

Last updated on AUGUST 02, 2018

Applies to:

Oracle Fusion Enterprise Contracts - Version and later
Information in this document applies to any platform.


On : version, Service Contract

Unable to select customer on creating a service contract

I am creating a service contract (sell, subscription) and upon selecting a customer, system throws an error.


QP-QP _Segment_matrix_not_found , cannot be accessed

The issue can be reproduced at will with the following steps:
1. Go to Contract management
2. Create contract
3. Select customer
4. Get error

The issue has the following business impact:
Due to this issue, users cannot create service contract.


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