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Performance Issue - Slow Response Time (more Than 30s) For Add To Document Builder And Reassign on Internet Explorer (IE) (Doc ID 2425642.1)

Last updated on FEBRUARY 02, 2019

Applies to:

Oracle Fusion Purchasing Cloud Service - Version and later
Oracle Fusion Purchasing - Version and later
Information in this document applies to any platform.


On : version, Performance

Slow Response Time (more than 30s) for Add to Document Builder and Reassign

Users tried to convert PR to PO by using Process Requisition function in Purchase Order App, however, when they tried to select the requisition record and click on either "Add to Document Builder" or "Reassign" button, the response time was very slow and it took more than 30 seconds to load the pop up window. The browser currently using by users is IE 11.0.9600.18893.CO.

When User clicks on either "Add to Document Builder" or "Reassign" button, the response time should be less than 10 seconds approx.

The issue can be reproduced at will with the following steps:
1. Navigate to Process Requisition Page
2. click on either "Add to Document Builder" or "Reassign" button
3. Delay can be noticed in the pop which appears.


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