PRC:PO: Purchase Order Attachments Not Sent To Supplier (Doc ID 2433508.1)

Last updated on JULY 05, 2023

Applies to:

Symptoms

A Purchase Order (PO) is created with a document attached at Header and Line level.
When submitting the PO an FYI email notification is sent to the Buyer.
This only contains the PO print as an attachment.
Another email notification is sent to the Supplier contact.
The email notification has a zip file attached but again, it only contains the PO print.

Due to this issue, attachments on purchasing documents not communicated to Supplier

The expectation is that the attached document would also be available in the notifications sent.

 

Steps To Reproduce
1. Create PO with Attachments:
- Header level Attachment
- Line Level Attachment
2. Submit PO.
3. Notification sent to Buyer:
- Only PO Print Available
4. Notification sent to Supplier:
- Expected Outcome: Zip file to contain Header/Line level attachments
- Actual Outcome: Zip File attachment is of the PO print

Cause

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