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Negotiation Approval Getting Stuck In Status = Approval In Process (Doc ID 2435103.1)

Last updated on AUGUST 20, 2018

Applies to:

Oracle Fusion Sourcing - Version 11.13.18.02.0 and later
Oracle Fusion Sourcing Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When a RFQ Negotiation is created and submitted/Published for approval, it gets stuck in 'Approval in process' status.
The Configure Procurement business function has been setup to enable Negotiation approval.
The Negotiation approval has been setup for self/Automatic approval.
Observation:
1. Negotiation 7 and Negotiation 6 got approved but Negation 9 & 10 are struck in Approval in process
2. No error in the manage Negotiation approval

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Define manage Negotiation approval
- Negotiation approval has been setup for Automatic approval.
- create negotiation
-Submit the negotiation for approval

Changes

 In Service log, saw this error multiple times:

[2018-07-25T12:22:55.579+00:00] [ServiceServer_1] [ERROR] []
[oracle.bi.integration.adf] [tid: [ACTIVE].ExecuteThread: '6' for queue:
'weblogic.kernel.Default (self-tuning)'] [userId: FUSION_APPS_PRC_SOA_APPID]
[ecid: 005ST6XJtuG3z015Rvd9id0007bm0001Up,1:57000:5:2:224:2:64:1:6:2:1:2]
[APP: ORA_FSCM_SERVICESAPP#V2.0.[00]gX+jA4EZTDijcIIa4HBhRg]]] [DSID:
0000MJHP6TQ3V8g_lDg8yZ1RK_kU004MKX] User 'FUSION_APPS_PRC_SOA_APPID' does
not have the necessary BI Application Roles to execute the query.

During negotiation approval BPEL, it will generate PDF and attach it to the notification. Since user can not download negotiation PDF, the negotiation
approval failed during that PDF generation. We should focus on why PDF generation failed.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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