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PRC:PO: Cannot Cancel PO Line Due to JOB-29000 error: Unexpected exception caught: oracle.jbo.JboException (Doc ID 2440250.1)

Last updated on DECEMBER 16, 2022

Applies to:

Oracle Fusion Purchasing - Version 11.12.1.0.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Error when change order is submitted for approval


ERROR
-----------------------
Application error:

JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=Unexpected error occurred in the reinstateNewRequisitionLines API called from CancelDocumentProcessing.handleBackingReq


STEPS TO REPRODUCE
-----------------------
1. Create a Purchase Order
2. Submit the Purchase Order for Approval
3. Approve the PO
4. Need to cancel Line 1. The Buyer creates a change order by line action> cancel documents;
5. Change Order was approved
6. Error occurs




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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