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PRC:PO: Cannot cancel PO Line. Facing an appclication error (Doc ID 2440250.1)

Last updated on JUNE 22, 2020

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Purchasing - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Error when change order is submitted for approval


ERROR
-----------------------
Application error:

JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=Unexpected error occurred in the reinstateNewRequisitionLines API called from CancelDocumentProcessing.handleBackingReq


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a Purchase Order
2.  Submit the Purchase order for Approval and

3. Approve the PO

4. Need to cancel Line 1. The Buyer creates a change order by line action> cancel documents;
4. Change Order was approved
5. Error by Application.




Cause

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In this Document
Symptoms
Cause
Solution
References


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